Program Administrative Assistant – Full Time, Non-Exempt

As CASA of Fresno and Madera Counties continues to grow and serve more of our communities’ foster youth, we also need to grow our support team to ensure we are doing all that we can for our volunteer Advocates and foster youth alike. Please consider joining our team here in Fresno.

Click to view: Program Administrative Assistant Job Announcement

Position Goal

Provide support to the Senior Advocate Supervisor(s), Executive Director and Advocate Supervisors, enabling them to be effective in accomplishing their position goals.

Key Responsibilities

  1. Administration
    • Provide general administrative support including document preparation, data entry, filing, faxing, and copying. Data entry includes entering confidential case and volunteer information into the organization’s software.
    • Assist with scheduling and calendar management for the Senior Advocate Supervisor(s).
    • Coordinate meeting preparation.
    • Coordinate the sending of mail and email for the Senior Advocate Supervisor(s).
    • Perform receptionist duties, when needed, including answering phones and providing information, assistance or routing caller to appropriate staff member and greeting the public. Maintain employee in/out board.
    • Provide support and attend necessary CASA events as needed.
    • Other duties as assigned.
  1. Program
    • Process court calendars and court documents.
    • Responsible for timely and accurate calendaring for Advocate Supervisors and Senior Advocate Supervisor(s).
    • Responsible for timely and accurate data entry into program management databases including, but not limited to, Advocate by Supervisor Report and Waitlist spreadsheet. Responsible for the integrity of the data entered.
    • Maintain accurate and up to date filing for Advocate files, active case files, and waitlist case files.
    • Assist the Senior Advocate Supervisor(s) with data to complete quarterly reports, and any other reports are required from the Senior Advocate Supervisor(s) or Executive Director.
    • Assist the Senior Advocate Supervisor(s) in maintaining a sufficient stock of Journey of Hope Advocate Guides for all age groups.
    • Keep the Senior Advocate Supervisor(s) and Executive Director apprised of any issues to be resolved and weekly priorities.
    • Other duties as assigned.